|
I have two of these coffee makers - one for office use, the other for home - and use them regularly. So far, no complaints - great coffee, reliable product.
After three months I can' t use this coffee maker anymore because it won't turn on because of a bad sensor. Worse the coffee maker has a no water or low water senor that can not be reset. Customer service no help. I challenge anyone to pour a cup of coffee with this carafe wiwthout dripping all over the countertop. The programming user interface is impossibly complicated. Junk.
I had this model for about a year and a half and it just quit one day. I just bought a different coffee maker and it doesn't make quite as good of a pot of coffee but I can buy 2 for the price of this one if it dies after a year and a half too (had to sacrifice my 4 hour auto off but we're learning to deal with it). Day-to-day the leaking (even when not overfilled) aggravated me. I like the 4 hour auto off option (most others are up to 2 hours)3. Once you figure out how to program the start time don't EVER change it, way too complicated.
Krups makes good coffee2. Though #3 bit me in the you know where. After the 12 year model it was VERY disappointing. I did like the fact that you could turn off the audible ready indicator. I purchased this unit for a few reasons:1.
The last one I had (Krups ProAroma) lasted me 12 yearsItems 1 & 2 are still great selling qualities. The decalcification process was a bit of a pain especially since you can't set the timer to automatically start when it needs to be decalcified.
Set it up last night to make 8 cups of coffee. This morning I went into the kitchen to turn it on manually.
Not too good for cleaning. Never used it and it's already broken.
I found 3 of the 8 cups of water had leaked out onto the counter. Another thing I noticed while setting it up - you can't separate the lid from the carafe.
Bought this unit yesterday. Did not use the program feature as we weren't sure exactly when we would be getting up.
I'll be taking it back to where I bought it for a refund today.
My problem is with the carafe. I've tried pouring fast.
She suggested a Cuisinart unit that wasn't much more $$. I've tried lifting the lid a little bit, but then the steam is too hot on my hand.
I've tried pouring slowly. She said she would gladly exchange it or give me a refund.
The coffee maker is mostly fine - makes pretty good coffee, but not as good as the old Braun maker it replaces. I have had this coffee maker for a week, and only one time have I been able to pour coffee from it without it dripping.
I asked at the store I bought it from if other people complain about this coffee maker, and she said yes, frequently.
|
